CANCELLATION & FREIGHT POLICY
We will accept returns on merchandise within 30 days of date of purchase, however, the product must be in as new condition or resalable condition & it must have all of the original packaging. Otherwise the merchandise may not be returnable or at best subject to a 15% restocking fee.
Made to Order / Custom Orders are not returnable. No cancellations, returns, refunds or credits for Made To Order Materials.
Prices stated are F.O.B. origin, freight prepaid to destination specified in the order. Bosman Supplies charges a shipping and handling fee, (which includes internal handling and related costs), on each order which is applied at time of order and reflected on Customer's invoice. Receipts for shipping and handling charges will not be furnished. COD shipments are not permitted. Other terms and conditions may apply for other than standard ground delivery ("Other Freight Services"), including without limitation, expedited same day delivery, less than truckload (LTL) shipments, air freight, freight collect, export orders, hazardous materials, Customer's carrier, shipments outside the contiguous U.S., special handling by the carrier or other specialized freight services. Any charges incurred for Other Freight Services must be paid by Customer. Fuel surcharges and other surcharges may be applied. Title and risk of loss pass to Customer upon tender of shipment to the carrier. If the product is damaged in transit, Customer's only recourse is to file a claim with the carrier.